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How to Fix the Problem if Syncios Doesnt Detect the i. OS Device. If Syncios fails to recognize your i. Phone when you connect your phone,it may be due to one of the following reasons Please follow the steps below to fix the i. OS detection issue on Syncios. Occasion 1 The current i. OS is earlier than i. OS 5. 0 Syncios currently only support i. OS 5 1. 0 devices. Please check the detailed supported devices below i. OS Devices i. OS 5, i. OS 6, i. OS 7, i. OS 8, i. OS 9, i. OS 1. 0, i. OS 1. Phonei. Phone 3. G, i. Phone 3. GS, i. Phone 4, i. Phone 4. S, i. Phone 5, i. Apple Mobile Device Dfu Mode Driver Windows 10' title='Apple Mobile Device Dfu Mode Driver Windows 10' />Phone 5. C, i. Phone 5. S, i. Phone 6, i. Phone 6 Plus, i. Phone 6s, i. Phone 6s Plus, i. Phone SE, i. Phone 7, i. Phone 7 Plus, i. Phone 8, i. Phone 8 Plus, i. Phone Xi. Padi. Pad, i. Pad 2, The New i. Pad, i. Pad mini, i. Pad with Retina display, i. Pad mini with Retina display, i. Pad Air, i. Pad Air 2, i. Pad mini 3, i. Pad mini 4, i. Pad Proi. Podi. Pod touch the 1 6 generationNote Syncios currently adds media management support to i. Pod Classic, which allows you to importexport media files between i. Pod Classic and PC. Occasion 2 Syncios Manager failed to download files. Generally, Syncios Manager works perfectly without using i. Logic Pro 9 Serial. Tunes since version 6. And Syncios would detect your i. OS device automatically when your i. Phonei. Padi. Pod is connected to the computer. However, if your i. OS device is not detected normally by Syncios Manager, what should you do Of course, firstly please make sure you are running our latest version of Syncios Manager, but if it still failed Dont worry, please check all the occations below, and follow the steps to solve your problem. Before started, you should be noted that Syncios Manager still needs some i. Tunes related service even if you dont need to install i. Tunes on your computer, Syncios Manager would detect if your computer has installed these files, if not, Syncios would download these needed files and service for you automatically when you connected an i. OS device and launch Syncios. So if its your first time using Syncios and you havent installed i. Tunes on your computer, Syncios would download these needed files for you automatically. If you encountered the download failed error as the screenshot shows below, please do the following steps. Step One If Syncios failed to download the needed file to your computer due to some network issues, please close the downloading window and Syncios, then launch Syncios Manager and try again. Step Two If it still fails to download the files, in this case, you have to download and install the newest i. Tunes on your computer. Please kindly note that if you turly dont want to use i. Tunes, you can simply uninstall it after the detection problems fixed, and next time Syncios would work properly on your computer. Occasion 3 Prompt you to check whether i. Tunes related services are turned on or not Step One Press Windows R key and enter services. Step Two Double Click to start Apple Mobile Device and Bonjour Service Step Three Set Startup type as Automatic and Click Start Step Four Reconnect your i. OS device to computer and try again. Occasion 4 Verify that Apple Mobile Device USB Driver is installed properly. If you still failed to detect your i. OS device, please navigate to this tutorial to verify that Apple Mobile Device USB Driver is installed. Occasion 5 Find My i. Phone is enabled when the device is connected to the computer. In your i. Phone, please tap Settings i. Cloud Find My i. Phone, then turn off the Find My i. Phone option. Occasion 6 The devices screen is locked and the device has not yet been authorized. Keep your device unlocked and connet it to Syncios again, click Trust This Computer when you plug it to computer. Occasion 7 The device is in DFU or Restore mode. If the phone is in DFU or Recovery mode, hold down the Home button and Power button until the device boots up again, then release the buttonsyou will see an Apple logo. Occasion 8 i. Tunes installed, but still failed to detect. If you installed i. Tunes on your computer before, and updated to the latest version, but Syncios still failed to detect your i. OS device No worry, the bugs caused by updating i. Tunes on your computer are to blame for the detection problem. If in this case, please simply uninstall the i. Tunes and its related services from your computer, then do a totally new installation of i. Tunes, which would fix the issue perfectly. The i. Tunes and related services needed to be uninstalled are below Occasion 9 Syncios fails to detect my device on Mac. The following reasons may lead to this case Theres something wrong with the USB cable or USB port. Do not authorize this computer for your device. The latest version of the product is not installed. Third party security software. To fix the problem, please follow the tips as below Check your USB connection in particular, check the socket for dust and residue, disconnect and reconnect the USB cable, try an alternative USB port or cable. Please tab the Trust button on your i. OS device to authorize this computer when you connect it to your Mac. Restart your Mac. Choose Check for update option to download the newest version on your Mac. If you have any security software installed, this could be causing a problem between i. Tunes and your Mac. Follow this Apple Support document to resolve the problem Resolve issues between i. Tunes and Security Software. Device still cant be detected successfully after trying the solutions listed above Please contact us at supportsyncios. 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